News

posted on 30 July 2008 08:31

Apple's interrupted and buggy file sharing and synchronisation MobileMe service has been restored to health.

In a statement yesterday on the MobileMe status website Apple said: "We have completed restoring Mail service, including historical messages, to all of the 1% of affected members. Thank you all for your extreme patience during this trying time."

Yesterday (Monday) morning a syncing bug was discovered which caused contact and calendar data to not sync properly over-the-air with iPhones and iPod touch. For some users this caused their contact and calendar data to disappear from their devices, but not from their computers or the MobileMe cloud. When we fixed the bug in the late afternoon, the problem resolved itself for most users: their data simply reappeared on their iPhone or iPod Touch. "

Apple is not following Amazon CEO Jeff Bezos' S3 strategy of having the service be indistinguishable from perfection. But MobileMe is now appreciably nearer that state.

Both Apple and Amazon have been keen to keep service users informed and reassured during their respective outages, and to demonstrate committment and realism during the fix period.

^{[Martin Edwards, news writer.]}